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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Dawson

October 28, 2025

5  out of  5
rating by Valerie Dawson
"Janelle is the insurance agent that I feel everybody should have! She was patient and kept reviewing my case until she was able to get me a much cheaper policy that included a term life policy too (and still cheaper!). She takes a personal interest in every client. She’s a pleasure to speak with and is extremely knowledgeable, and is not afraid to research something and get back to you. All of my worries, as changing car insurance is very stressful, were definitely put to ease because she has such an efficient reassuring manner."
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Franco Young

October 28, 2025

5  out of  5
rating by Franco Young
"The staff at this office is exceptional. I recently worked with Janelle who patiently answered all of my questions. I really appreciated her friendly attitude, as well as her knowledge."
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Brandon Miller

October 28, 2025

5  out of  5
rating by Brandon Miller
"Janelle was extremely help and informative, she went over all the possible options with the policy I was interested and what my possible other options may be."
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Kennedy

October 28, 2025

5  out of  5
rating by Kennedy
"I can’t begin to express how much Tina helped me. She truly was a gem to talk to and seemed like she truly wanted to help. I can’t recommend her enough and I couldn’t have done anything without her. She was professional, friendly, and patient with me through it all."
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Jace Melder

October 28, 2025

5  out of  5
rating by Jace Melder
"Tina helped me so much is can not stress it enough, bless her for helping me so much."
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Mikey Palmer

October 16, 2025

5  out of  5
rating by Mikey Palmer
"Tina was Excellent in helping me as my app was not showing the car insurance payment due when it was due. She streamlined everything for me and made it so easy. 10/10 would recommend."
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Joshua Harrell

October 7, 2025

5  out of  5
rating by Joshua Harrell
"I cannot recommend Julian Darden and his State Farm team enough. From the very first call, they made the process of setting up my auto insurance incredibly easy and stress-free. What truly sets Julian apart is his personal approach and attention to detail. He didn't just give me a canned quote; he took the time to explain exactly what coverage I needed, what I didn't, and how we could create a Personal Price Plan that fit my budget without sacrificing protection. I feel truly confident in my coverage now, which is invaluable. The office staff is also fantastic—always prompt, friendly, and professional when I call with questions. If you are in the Pensacola area and looking for an agent who is knowledgeable, professional, and genuinely cares about protecting what matters most to you, look no further than Julian Darden's State Farm office! **Highly recommended!**"
We responded:
"wow than you Joshua! We appreciate your business very much. "
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Jessica Morton

October 2, 2025

5  out of  5
rating by Jessica Morton
"I’ve had the pleasure of being a customer for at least 10 years. Anytime I need anything it’s often resolved within the hour. Everyone I’ve spoken to over the years is always so helpful! Can’t say enough good things:)"
We responded:
"Thank you Jessica!!"
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Tammy Cordero

September 19, 2025

5  out of  5
rating by Tammy Cordero
"Sarah was such a pleasure to work and she was so kind and took time to explain everything to us. Thank you so much, Sarah!"
We responded:
"Sarah is the best! Thank you for the review, Tammy!"
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Morgann Walker

September 15, 2025

5  out of  5
rating by Morgann Walker
"Emeigh helped with me an account issue and it was easy and quick. Great customer service!"
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David Hansen

September 10, 2025

5  out of  5
rating by David Hansen
"Working with Emeigh has been nothing but a genuinely positive experience from the start. To have someone be positive helpful and real in today’s world is huge so thank you so much for not only always being helpful but more importantly being a genuine nice person. You make staying with this State Farm location an easy decision. Thank you again!"
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panhandle palm

September 5, 2025

5  out of  5
rating by panhandle palm
"I absolutely love having this insurance all the ladies who work there are so helpful and genuinely try to get the best deal for you and make sure you’re taken care of! Tina helped me today!! Thanks y’all! Big time!!!"
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Michelle Dallas

September 4, 2025

5  out of  5
rating by Michelle Dallas
"She is Great 👍 👌🏿 👏 ❤️"
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Kaleb Clark

August 29, 2025

5  out of  5
rating by Kaleb Clark
"Sam was so helpful! He answered all of my insurance questions! He was very personable and is a great resource! Thank you Sam!"
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Elijah Strode

August 29, 2025

5  out of  5
rating by Elijah Strode
"Sam Simons did a great job of helping me swap over insurance companies and landed me a better deal! Dude is just the sweetest man!"
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Stephanie Davis

August 29, 2025

5  out of  5
rating by Stephanie Davis
"Tina was very helpful and knowledgeable when I spoke with her. It was refreshing to be treated with kindness."
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tiffany

August 28, 2025

5  out of  5
rating by tiffany
"I had a very pleasant experience with this location. I spoke with miss Janelle she was so helpful and patient. She was able to answer all my questions. Thank you for all your help"
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Tia Shellenberger

August 27, 2025

5  out of  5
rating by Tia Shellenberger
"Janelle is super sweet and walked me through the policy!!"
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True Worship Assembly of God

August 21, 2025

5  out of  5
rating by True Worship Assembly of God
"They have really taken great care of me and my vehicle here at State Farm. I appreciate the time and effort y'all have taken with me. Thank y'all very much"
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James Lackey

August 6, 2025

5  out of  5
rating by James Lackey
"I'm very pleased with the help I received from Laura Fer. She was so quick to get my quote to me and a great price. Thank you always."
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Rodrigo Benavides

July 31, 2025

5  out of  5
rating by Rodrigo Benavides
"I recently had the pleasure of speaking with Tina from State Farm over the phone, and I was thoroughly impressed with the level of service I received. From the moment the call began, the agent was courteous, patient, and extremely knowledgeable. They took the time to answer all of my questions clearly, and made sure I fully understood my options before moving forward. What really stood out was their professionalism and genuine willingness to help. They didn’t rush me or make me feel like just another number—something that’s unfortunately rare these days. The entire experience left me feeling confident and well taken care of. Kudos to the State Farm team for maintaining such high standards in customer service. It’s interactions like these that build lasting trust and loyalty. Highly recommend!"
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Patrick Davis`

July 28, 2025

5  out of  5
rating by Patrick Davis`
"I called with some questions regarding my new policy and was put in contact with Janelle. She was incredibly helpful and patient with my myriad of questions. I wouldn’t have the level of understanding that I do now without her assistance."
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Lizzie Kenelly

July 27, 2025

5  out of  5
rating by Lizzie Kenelly
"When in doubt, go to Julian for your insurance needs! Julian and his staff are so friendly, kind, and helpful! I am so thankful to have found them!"
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Kenneth Thompson

July 23, 2025

5  out of  5
rating by Kenneth Thompson
"Tina was very helpful and extremely knowledgeable on State Farm policies and procedures. Highly satisfied with outstanding customer service."
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Daniel Baracchini

July 21, 2025

5  out of  5
rating by Daniel Baracchini
"I had a great experience working with the State Farm team. They were able to answer all my questions with the kind of expertise I need. Tina was an exceptional help quoting me a policy, and breaking down everything included. I will recommend her and this State Farm location to friends and family looking for insurance."